Quick Answer

Yes, Dunkin’ hires people with felony convictions on a case-by-case basis. With over 9,000 locations across the United States—primarily in the Northeast but expanding nationally—Dunkin’ operates entirely through independent franchise owners, creating flexibility in hiring practices.

Starting pay ranges from ($12–$16/ hour) for crew positions, with advancement opportunities to management. While hiring decisions vary by franchise, Dunkin’ remains a widely accessible coffee shop employer for individuals rebuilding their lives after incarceration.

Table of Contents

1. Quick Answer

2. About Dunkin’

3. Dunkin’ Hiring Policy

4. Available Jobs

5. Background Check

6. Frequently Asked Questions

7. Similar Companies That Hire People with Felonies

8. Final Thoughts

About Dunkin’

Founded in 1950, Dunkin’ (formerly Dunkin’ Donuts) has grown into one of America’s largest quick-service coffee brands, serving millions of customers daily. Unlike Starbucks—which operates company-owned stores—Dunkin’ is 100% franchise-owned, meaning every store is independently managed by local business owners.

Known for its slogan “America Runs on Dunkin’,” the company specializes in coffee, donuts, and breakfast sandwiches in a fast-paced, customer-first environment. Across its 9,000+ U.S. stores, Dunkin’ employs over 100,000 people nationwide through its network of franchise operators.

For job seekers with criminal records, this franchise model offers opportunity through variation—some owners are very open to second-chance hiring, while others may be more cautious. Applying to multiple stores greatly improves your odds of finding an inclusive franchise.

Dunkin’ Hiring Policy

Dunkin’ hiring decisions are made independently by each franchise owner, not by corporate headquarters.

Approach

• 100% franchise-owned: each owner makes independent decisions

• Case-by-case evaluation varies across franchises

• Many franchisees are open to hiring people with records

• No corporate policy prohibiting felony hires

• Reports of second-chance hires nationwide

What Franchisees Consider

• Nature and age of conviction

• Reliability and work ethic

• Relevant work experience

• Staffing needs and scheduling flexibility

• Personal discretion of the owner or manager

Franchise Variation

Because each franchisee sets their own standards:

• Some groups actively hire second-chance candidates

• Others evaluate cautiously but still consider qualified applicants

• Applying to 10–20 locations dramatically increases chances of success

Available Jobs

Crew Member

($12–$16/ hour)

Prepares coffee, espresso drinks, and bakery items, operates cash registers, maintains cleanliness, and delivers friendly, fast customer service. Most accessible entry-level role with training provided.

Shift Leader

($14–$18/ hour)

Supervises the team during shifts, ensures smooth operations, opens and closes the store, and assists with training. Often promoted internally from Crew Member positions.

Assistant Manager

($16–$22/ hour equivalent; $32,000–$45,000/year)

Supports store manager in scheduling, training, and daily operations. Prepares reports and helps maintain brand standards.

Store Manager

($19–$29/ hour equivalent; $40,000–$60,000/year)

Leads the entire team, manages hiring and performance, orders inventory, and ensures store profitability for the franchise owner.

Career Path: Crew Member → Shift Leader → Assistant Manager → Store Manager

Background Check

Because Dunkin’ stores are individually owned, background check policies differ between franchises.

• Typically includes a 7-year criminal history lookback

• Evaluated on a case-by-case basis

• May include employment verification and reference checks

• Drug testing policies vary; some locations test, others don’t

Applicants are encouraged to ask about local hiring practices during interviews.

Application Tips

1. Apply to 10–20 Dunkin’ stores. Each franchise owner decides independently—more applications equal more chances.

   
   

2. Target multiple franchise groups. Different owners have different policies on hiring.

   
   

3. Emphasize dependability. Punctuality and reliability are highly valued in early morning shifts.

   
   

4. Show open availability. Early mornings (starting around 5 a.m.) are peak hiring times.

   
   

5. Apply in person. Meeting the owner or manager can create a stronger impression.

   
   

6. Highlight fast-paced experience. Any food service or retail background is helpful.

   
   

7. Be honest if asked. Provide brief, positive explanations about your past and focus on growth.

   
   

8. Follow up politely. Check in after one week to show genuine interest.

   
   

9. Dress neatly when applying. First impressions matter even for quick-service jobs.

   
   

10. Be flexible about location. Willingness to travel slightly farther can uncover open-minded owners.

Frequently Asked Questions

Does Dunkin’ hire people with felonies?

Yes. Many franchise owners consider applicants with records on a case-by-case basis.

Is Dunkin’ corporate or franchise-owned?

Dunkin’ is 100% franchise-owned—each store is operated by an independent owner.

How can I improve my chances of being hired?

Apply to 10–20 different Dunkin’ stores to reach multiple franchise owners.

What’s the most accessible position?

The Crew Member role is the easiest entry point and includes full training.

Can I apply while on probation or parole?

Yes, as long as your probation terms allow employment.

Does Dunkin’ drug test?

It depends on the franchise. Some do pre-employment testing, others don’t.

How does pay compare to Starbucks?

Dunkin’ typically pays $12–$16/ hour, slightly less than Starbucks’ $15–$19/ hour, with fewer corporate benefits.

Does Dunkin’ offer full-time positions?

Yes. Most locations offer both part-time and full-time schedules based on business needs.

How long does hiring take?

Usually within 3–10 days, depending on the franchise’s urgency and background check speed.

Does Dunkin’ promote from within?

Yes. Many store managers start as Crew Members and advance through strong performance.

Similar Companies That Hire People with Felonies

• Starbucks – 16,000 stores; corporate-owned; Fair Chance employer with $15–$19/ hour pay.

• Tim Hortons – 600+ U.S. locations; franchise-owned; similar hiring model to Dunkin’.

• Dutch Bros – 800+ coffee stands; upbeat culture; case-by-case hiring.

• Peet’s Coffee – 200+ U.S. cafés; company-owned; progressive hiring.

• 7-Eleven – 9,000+ stores; franchise-owned; flexible quick-service roles.

• McDonald’s – 13,000+ U.S. restaurants; frequent second-chance hires.

Final Thoughts

Dunkin’ provides a strong opportunity for individuals with felony convictions seeking quick-service employment. The franchise-owned structure means accessibility varies, but thousands of owners nationwide are open to giving second chances. With starting pay of $12–$16/ hour, advancement potential, and widespread availability, Dunkin’ remains a realistic and valuable path back into the workforce.

If you’re ready to apply, visit Dunkin.com/careers or apply in person at local stores.

Applying to multiple locations and showing reliability gives you the best chance to succeed at America’s favorite coffee chain.