Quick Answer

Yes, Busch Gardens Tampa Bay hires individuals with felony convictions. The company, operated by United Parks & Resorts (formerly SeaWorld Parks & Entertainment), adheres to EEOC guidelines for fair hiring, meaning a felony is not an automatic disqualifier. All job offers are conditional upon a satisfactory background check and may include a drug screen.

The company conducts individualized assessments as required by EEOC guidance. The greatest barriers are created by felonies related to violence or sexual misconduct (due to direct guest and family interaction in a theme park environment), theft or fraud (due to cash handling and inventory access), and convictions involving children. Best opportunities are in high-volume seasonal positions like Food & Beverage, Merchandise, and Park Operations at $13-$17/hr.

Table of Content

1. Quick Answer

2. Felon-Friendly Scorecard

3. Eligibility Checklist

4. Critical Regulatory Information

5. Company Overview

6. Hiring Policy Analysis

7. Background Check Process

8. Application Strategy

9. Tips for Applicants with Records

10. Benefits Overview

11. Frequently Asked Questions

12. Alternative Second Chance Employers

13. Conclusion

14. Disclaimer

Felon-Friendly Scorecard

Eligibility Checklist

Before applying, honestly assess whether you meet these baseline requirements:

• No Blanket Exclusion: A felony conviction will not automatically prevent employment; the decision depends on an individualized assessment of your specific circumstances.

• Pass Drug Screen (Mandatory): Must be able to pass a pre-employment drug test. United Parks & Resorts is committed to providing a drug-free work environment. Testing may be oral swab or other methods depending on the role.

• Honesty is Paramount: Must be truthful about any past arrests or convictions during the onboarding process. The company values honesty and transparency; dishonesty is a separate, immediate disqualifier.

• Job-Related Assessment: Must be prepared for the company to evaluate whether your conviction is related to the job duties (e.g., recent theft for a Cashier or Merchandise role creates a higher barrier).

• Minimum Age: Must be at least 16 years of age for most positions; some positions require 18+.

• Physical Requirements: Many positions require standing, walking, and working outdoors in Florida heat. Must be able to meet physical demands of assigned role.

Critical Regulatory Information

Busch Gardens Tampa Bay must comply with federal EEOC guidance, the Fair Credit Reporting Act (FCRA), and Florida state regulations when using criminal records in employment decisions.

• EEOC Individualized Assessment (Mandatory): Busch Gardens is required to conduct an individualized assessment if a conviction is found. The decision must be based on a legitimate business reason, considering the nature of the offense, time elapsed, and relationship to the job.

• FCRA Adverse Action: If a conditional job offer is rescinded based on the background check report, the company must follow the FCRA Adverse Action process. This requires giving the applicant the report and an opportunity to respond with mitigating evidence before a final decision.

• No Blanket Rejections: Automatically disqualifying candidates based solely on criminal records without a case-by-case review could violate Title VII of the Civil Rights Act.

• Florida Theme Park Requirements: Florida mandates fingerprint-based screening and abuse registry checks for staff working with vulnerable populations including children. This applies to theme park workers who interact directly with families and children.

Company Overview

Busch Gardens Tampa Bay is a 335-acre animal theme park located in Tampa, Florida, opened on March 31, 1959. Originally developed as a marketing vehicle for Anheuser-Busch brewing company, the park has evolved into one of America's premier theme park destinations. The park is now owned and operated by United Parks & Resorts (formerly SeaWorld Parks & Entertainment), headquartered in Orlando, Florida. United Parks & Resorts operates 12 theme parks across the United States, including SeaWorld Orlando, SeaWorld San Diego, SeaWorld San Antonio, Sesame Place, Aquatica water parks, and Discovery Cove.

Busch Gardens Tampa consistently exceeds 4 million annual visitors, ranking among the top theme parks in the United States and second among United Parks & Resorts properties behind SeaWorld Orlando. The park's African theme, originally branded as "The Dark Continent," creates a unique blend of world-class thrill rides and one of North America's largest zoological institutions.

The park features world-class roller coasters including Iron Gwazi (the world's fastest and steepest hybrid coaster when it opened in 2022), SheiKra (a 200-foot vertical dive coaster), Cheetah Hunt (a triple-launch coaster), Kumba (a classic B&M sitting coaster), Montu (an inverted coaster), Tigris (a launched coaster), and Falcon's Fury (one of North America's tallest freestanding drop towers). The zoo houses over 200 species and 2,700+ animals, including the 65-acre Serengeti Plain free-roaming habitat.

Major seasonal events include Howl-O-Scream (September through November), one of Florida's premier Halloween events featuring haunted houses, scare zones, and live entertainment; and Christmas Town (November through January), featuring millions of lights, holiday shows, and seasonal experiences. These events significantly increase staffing needs and create opportunities for seasonal employment. The park also operates Adventure Island, a 30-acre water park adjacent to Busch Gardens.

Employees at Busch Gardens are called "Ambassadors" and are responsible for creating positive, lasting memories for guests through exceptional service. The Ambassador role emphasizes guest service, safety, and creating magical experiences for the millions of families who visit annually. The company employs thousands of workers across both parks, with significant increases during peak seasons and special events. Departments include Food & Beverage, Merchandise, Park Operations, Entertainment, Animal Care, Security, Culinary, Warehouse, Grounds, Guest Arrivals, and Ride Operations.

Fast Facts

Location: Tampa, Florida (10165 N McKinley Drive); Opened: 1959; Parent Company: United Parks & Resorts; Size: 335 acres; Annual Visitors: 4+ million; Theme: African wildlife and adventure; Apply: careers.seaworldparks.com or buschgardens.com/tampa/jobs

Hiring Policy Analysis

Busch Gardens Tampa Bay, as part of United Parks & Resorts, follows EEOC guidelines and conducts individualized assessments for candidates with criminal records. The company does hire individuals with felony convictions, but the family-friendly nature of the theme park environment creates heightened scrutiny for certain offense types. The park welcomes over 4 million guests annually, including thousands of families with children, which influences hiring decisions for public-facing positions.

Employee reports on Indeed show mixed experiences—some employees report that the company hires felons "if they pass drug screenings and background tests," while others suggest more restrictive practices. One employee noted that "in my experience SeaWorld does not hire felons" due to the family-friendly environment, while another confirmed "yes they do" hire people with felonies. The reality is that each case is evaluated individually based on the nature of the offense, time elapsed, evidence of rehabilitation, and relationship to the job duties.

The company has a "low barrier hiring process" according to recent employee reviews, particularly for seasonal and event-based positions. One 2025 review specifically noted that the park has a "low barrier hiring process" that is "very flexible with hours" and features "great co-workers" and a "fun atmosphere." High turnover rates, common in the theme park industry, combined with significant staffing needs for events like Howl-O-Scream (September-November) and Christmas Town (November-January), create opportunities for applicants who might face barriers elsewhere.

United Parks & Resorts maintains a drug-free workplace policy and states on their official careers FAQ that they are "committed to providing a work environment that is drug free." Drug testing practices appear to vary by position and hiring period. Some employees report that "there was no drug test after the interview, they just hired me on," while others confirm drug testing occurs. One employee noted: "No they do not but you are liable to be randomly drug tested throughout your time working there. It is usually a mouth swab test." The safest approach is to be completely drug-free before and during employment.

Florida law mandates fingerprint-based screening and abuse registry checks for staff working with vulnerable populations, including children. This requirement applies to theme park workers who interact directly with families. Positions involving direct, unsupervised contact with children—such as character performers, children's program staff, and certain entertainment roles—face the highest scrutiny. Back-of-house positions with limited guest interaction may have more flexibility in hiring decisions.

Position-Specific Barriers

Available Positions and Pay

Pay data from 2024-2025 Glassdoor, Indeed, and company postings. Rates vary by position and experience. Theme park pay is generally lower than other industries.

Career Path Examples

Seasonal to Year-Round Path: Scare Actor (Howl-O-Scream at $15/hr) → Seasonal Christmas Town position → Year-round Food & Beverage or Park Operations → Cross-training in multiple areas → Lead/Supervisor role. Starting with seasonal work proves reliability and commitment before seeking permanent positions. Many long-term employees began their careers as seasonal workers during Halloween or holiday events.

Back-of-House Path: Culinary Prep/Warehouse ($14-$17/hr) → Kitchen line positions → Lead Cook → Culinary Supervisor → Kitchen Manager. These positions minimize direct guest interaction while building a solid work history within the company. Back-of-house roles offer more consistent schedules and often provide opportunities for advancement based on skill development and reliability.

Operations Path: Park Area Ambassador ($13-$15/hr) → Ride Operator → Area Lead → Operations Supervisor → Operations Management. Building experience across different park areas demonstrates versatility and reliability. This path typically requires several years of consistent performance and may involve training certification for safety-critical positions.

Food & Beverage Path: Food Service Attendant ($13-$15/hr) → Server/Cashier → Lead → F&B Supervisor → Restaurant Manager. The Food & Beverage department is one of the largest in the park with numerous advancement opportunities. Strong performers with reliable attendance can move into leadership roles within 1-2 years.

Background Check Process

1. Apply Online: Submit application through careers.seaworldparks.com. Select Busch Gardens Tampa Bay as your park preference.
   

2. Interview: Participate in interview (may be individual or group format). Interviews focus on behavioral questions, customer service scenarios, and availability. Be prepared to discuss your background honestly if asked.
   

3. Conditional Offer: Receive conditional offer pending successful completion of background check and drug screen.
   

4. Background Check: Criminal background check conducted through third-party vendor. Process typically takes several days to a week.
   

5. Drug Screen: Drug test administered (may be oral swab or other method). United Parks & Resorts maintains a drug-free workplace. Some employees report no drug test at certain positions; others report testing. Be prepared.
   

6. Individualized Assessment: If criminal history is found, company conducts EEOC-required individualized assessment considering offense nature, time elapsed, rehabilitation, and job relationship.
   

7. Pre-Adverse Action (if applicable): If considering rescinding offer based on background check, must provide copy of report and opportunity to respond with mitigating evidence.
   

8. Onboarding: If cleared, complete training and begin employment. Training may include safety, guest service, and position-specific skills.

Disqualifying Factors

Likely Automatic Disqualifiers:

• Sexual offenses, especially those involving children or minors

• Registered sex offender status

• Crimes against children (abuse, endangerment)

• Active warrants or pending serious charges

Higher Risk Convictions:

• Violent crimes, assault, battery (guest/employee safety concern)

• Theft, robbery, fraud, embezzlement (cash handling concern)

• Drug trafficking or distribution

• Recent convictions (less time to demonstrate rehabilitation)

Other Automatic Disqualifiers:

• Failed drug test

• Dishonesty on application or during interview

Your Rights as an Applicant

• EEOC Individualized Assessment: You have the right to an individualized assessment. The employer cannot automatically exclude you based solely on having a conviction without considering the nature of the offense, time elapsed, and relationship to the job.

• FCRA Pre-Adverse Action Notice: If the employer intends to rescind an offer based on the background check, they must provide you with a copy of the report and a summary of your FCRA rights before taking final action.

• Opportunity to Respond: You have the right to review the report and submit mitigating evidence (rehabilitation documentation, character references, explanation of circumstances) before a final decision is made.

• Dispute Inaccuracies: If the background check contains errors, you have the right to dispute inaccuracies with the reporting agency.

• Green Factors: Under EEOC guidance, employers must consider: (1) nature and gravity of the offense, (2) time elapsed since offense/completion of sentence, and (3) nature of the job sought.

Application Strategy

1. Target High-Volume Roles: Focus on seasonal or entry-level positions in Food & Beverage, Park Operations, or Culinary, which have the highest staffing needs and potentially more flexibility in hiring.
   

2. Consider Seasonal Events: Howl-O-Scream (September-November) and Christmas Town (November-January) require significant staffing increases. These events create opportunities that may not exist during regular operations.
   

3. Start Back-of-House: If you have convictions related to theft or customer interaction concerns, target back-of-house positions (culinary prep, warehouse, grounds) to build a track record.
   

4. Pass the Drug Test: Be absolutely prepared to pass a drug screening. United Parks & Resorts is committed to a drug-free workplace, and failure is an immediate disqualifier.
   

5. Be Completely Honest: Do not lie about your criminal history. The company values transparency, and dishonesty is a separate, immediate disqualifier for integrity. Be brief but honest when asked.
   

6. Prepare Rehabilitation Evidence: If your conviction is recent or relevant, prepare an honest, brief explanation focusing on the time elapsed and your successful rehabilitation to present as mitigating evidence if needed.
   

7. Show Flexibility: Theme parks operate 365 days/year including holidays. Being available for weekends, holidays, and varying shifts makes you a more attractive candidate.
   

8. Emphasize Guest Service: The Ambassador role is centered on creating positive guest experiences. Emphasize any customer service experience and your positive, friendly attitude.

Tips for Applicants with Records

1. Research Position Requirements: Different positions have different levels of scrutiny. Understand which roles align with your background before applying.
   

2. Prepare for Physical Demands: Many positions require standing, walking, and working outdoors in Florida heat. Be ready to demonstrate you can handle the physical requirements.
   

3. Document Your Rehabilitation: Gather certificates of completion (programs, education), stable work history, character references, and any other evidence of positive change since your conviction.
   

4. Be Drug-Free: The drug test is non-negotiable. Be completely clean before applying. Random testing may occur during employment.
   

5. Understand the Environment: This is a family-oriented theme park with thousands of children visiting daily. Offenses involving children or violence face the highest barriers.
   

6. Use Seasonal as Entry: Seasonal positions can lead to year-round employment. Proving yourself during an event like Howl-O-Scream may open doors to permanent positions.

Benefits Overview

Benefits vary based on employment status (seasonal, part-time, or full-time). At minimum, all employees receive park admission benefits, while full-time employees have access to comprehensive healthcare and retirement options.

Free Park Admission: All employees receive free admission to Busch Gardens Tampa Bay, Adventure Island, SeaWorld Orlando, SeaWorld San Diego, SeaWorld San Antonio, Aquatica water parks, and Sesame Place parks (except Discovery Cove). This benefit alone provides significant value for those who enjoy theme parks.

Discounts: 30% discount on food, merchandise, and other park purchases. Employees can save substantially on dining and souvenirs during their shifts and personal visits.

Friends & Family Tickets: Complimentary admission tickets for friends and family, plus discounted annual passes for family members. This allows employees to share the park experience with loved ones throughout the year.

401(k) Retirement Plan: Available to eligible employees with company matching contributions. Employees receive yearly letters about their retirement plan status. This helps build long-term financial security.

Health Insurance: Medical, dental, and vision coverage available for full-time employees at multiple coverage levels. Healthcare options allow employees to choose plans that fit their needs and budgets. Coverage extends to dependents for eligible employees.

Life Insurance: Full-time employees may purchase additional term life insurance for themselves and their dependents, providing financial protection for families.

Tuition Reimbursement: Educational assistance program for eligible employees pursuing further education. This benefit supports career development and personal growth.

Paid Time Off: PTO available for eligible employees based on hours worked. Employees must average approximately 30 hours per week for minimum PTO accrual. PTO policies reward consistent attendance and tenure.

Attraction Share Program: Vouchers for admission to partner attractions throughout Florida, expanding entertainment options beyond United Parks & Resorts properties.

Employee Assistance Program: Free and confidential telephonic counseling for emotional, financial, and legal guidance. Available to employees and their families with eight free sessions per person per year.

GoodRX Prescription Discount: Discount program for prescriptions, helping employees save on medications.

Flexible Scheduling: The company offers flexible scheduling with part-time, full-time, and seasonal options. This is particularly valued by students, those with other commitments, or those building their work history.

Frequently Asked Questions

1. Does Busch Gardens Tampa hire people with felonies?

   Yes, Busch Gardens Tampa Bay does hire individuals with felony convictions on a case-by-case basis. The company follows EEOC guidelines requiring individualized assessment rather than blanket exclusions. Employee reports confirm hiring of people with records who pass drug screenings and background checks. However, the family-friendly nature of the theme park creates heightened scrutiny for certain offense types, particularly those involving children, violence, or sexual misconduct.
   

2. What is the background check process at Busch Gardens Tampa?

   After receiving a conditional offer, Busch Gardens conducts a criminal background check through a third-party vendor. The process typically takes several days to a week. If criminal history is found, an individualized assessment is conducted per EEOC requirements. If the company considers rescinding the offer, they must follow FCRA adverse action procedures, providing you with the report and opportunity to respond with mitigating evidence.

   
   

3. How far back does the background check go at Busch Gardens Tampa—what is the lookback period?

   While many background check vendors follow a 7-year standard, felony convictions can be reported indefinitely under the FCRA. Busch Gardens must conduct an individualized assessment considering the time elapsed since the offense. Older convictions are generally viewed more favorably than recent ones, as demonstrating rehabilitation over time is a key factor in the assessment.

   
   

4. What types of convictions make hiring more difficult at Busch Gardens Tampa?

   Convictions creating the highest barriers include: sexual offenses (especially involving children), crimes against children (abuse, endangerment), violent crimes (assault, battery), and theft/fraud (due to cash handling). The theme park environment with thousands of families and children creates heightened safety concerns. Convictions unrelated to guest interaction or cash handling may face lower barriers.

   
   

5. What are the best entry-level roles at Busch Gardens Tampa for applicants with a record?

   The best entry points are seasonal positions (Howl-O-Scream Scare Actor at $15/hr, Christmas Town roles) and back-of-house positions (Culinary Prep at $14-$17/hr, Warehouse, Grounds). These roles have high-volume hiring needs and less direct guest or cash-handling responsibility. Food & Beverage positions ($13-$15/hr) and Park Operations also offer opportunities with moderate barriers.

   
   

6. Does Busch Gardens Tampa drug test, and what kind of test do they use?

   United Parks & Resorts is "committed to providing a work environment that is drug free." Drug testing practices vary by position and time period. Some employees report no pre-employment drug test, while others report oral swab testing. Random drug testing may occur during employment. Be prepared for drug testing at any point—failure is an immediate disqualifier. Always be completely clean before applying.

   
   

7. When during the hiring process will Busch Gardens Tampa ask about criminal history?

   Criminal history is typically reviewed during the background check phase after a conditional offer is made. You may be asked about your background during the interview or onboarding process. Be honest when asked, but don't volunteer information before being asked. The company values transparency and honesty—dishonesty about your record is a separate disqualifier regardless of the underlying offense.
   

8. Can someone advance to management at Busch Gardens Tampa if they have a felony?

   Yes, advancement to supervisor and management positions is possible after building a positive track record with the company. Starting in an entry-level or seasonal role and demonstrating reliability, strong performance, and growth over time can lead to Lead, Supervisor, and Management positions. Each promotion may involve additional review, but a clean record since hire and demonstrated value to the company are strong positive factors.
   

9. How long does the hiring and background check process take?

   The overall hiring process typically takes 1-3 weeks from application to start date. Some positions, especially during peak hiring seasons, move faster. Interviews are often conducted within days of application. Background checks take several days to a week. Employee reviews describe the process as having a "low barrier" and relatively quick turnaround, particularly for seasonal positions where staffing needs are urgent.
   

10. What can applicants do to improve their chances of getting hired at Busch Gardens Tampa?

    Target seasonal positions during high-volume hiring periods (Howl-O-Scream: September-November; Christmas Town: November-January). Consider back-of-house positions if your record involves theft or guest interaction concerns. Be completely honest about your background when asked. Pass the drug test—be completely clean. Prepare documentation of rehabilitation if your conviction is recent or relevant. Show flexible availability for weekends and holidays. Emphasize customer service skills and a positive attitude. If one position doesn't work, try different roles or departments.

Alternative Second Chance Employers

Conclusion

Busch Gardens Tampa Bay offers genuine employment opportunities for individuals with criminal records, particularly through seasonal positions and back-of-house roles. As part of United Parks & Resorts and subject to EEOC requirements, the company must provide individualized consideration rather than automatic exclusion. However, the family-friendly theme park environment creates heightened scrutiny for offenses involving children, violence, or sexual misconduct.

The key to success is strategic targeting of appropriate positions, complete honesty about your background, passing the drug test, and demonstrating rehabilitation. Seasonal events like Howl-O-Scream and Christmas Town create high-volume hiring opportunities that may offer more flexibility than regular operations. Starting with a seasonal or back-of-house position allows you to prove your value and potentially transition to year-round employment.

Key success factors: Target seasonal and back-of-house positions initially; Be 100% honest about your record; Pass the drug test; Prepare rehabilitation documentation; Show flexible availability; Emphasize customer service skills; Start seasonal to prove yourself; Be patient and persistent.

Disclaimer

This guide is provided for informational purposes only and does not constitute legal advice. Employment decisions are made by individual hiring managers based on the specific facts of each case. Company policies and practices may change; verify current requirements with the employer directly. Drug testing policies, background check procedures, and position availability may vary. United Parks & Resorts operates multiple parks with potentially different local practices. Consult with an attorney for legal advice regarding your specific situation. Information is current as of the publication date but may not reflect recent changes.

Apply Now

Online: careers.seaworldparks.com

Park-Specific: buschgardens.com/tampa/jobs

Location: 10165 N McKinley Drive, Tampa, FL 33612