Quick Answer

Yes, NAPA Auto Parts hires people with felony convictions on a case-by-case basis.

With 6,000+ stores across the United States — a mix of company-owned and independently owned franchises — and starting wages of $13–$18/ hour, NAPA provides steady employment opportunities in the automotive parts industry. Its professional focus serving mechanics, technicians, and repair shops makes it a strong option for those rebuilding their careers after incarceration.

About NAPA Auto Parts

NAPA (National Automotive Parts Association), founded in 1925, operates more than 6,000 stores across the U.S. through both corporate ownership and independent franchises.

The company is known for supplying high-quality automotive parts primarily to professional repair shops, while also serving retail DIY customers.

For job seekers with criminal records, NAPA offers a combination of corporate hiring consistency and local franchise flexibility:

1. Corporate-owned stores use standard company policies with case-by-case evaluations.

2. Franchise stores (which make up a large portion of NAPA’s network) allow independent owners to make their own hiring decisions, often with greater flexibility.

3. Automotive knowledge and a willingness to learn are valued traits for applicants.

NAPA Hiring Policy

Approach:

• Case-by-case consideration at company-owned locations

• Independent franchises make their own hiring decisions

• Equal opportunity across automotive industry standards

• Focus on professional capability and dependability

• Reports of flexible hiring at many franchise stores

What NAPA Considers:

• Type and timing of conviction

• Relation of offense to the job

• Level of technical knowledge or motivation to learn

• Customer service professionalism

• Rehabilitation and work history

Available Jobs

Counter Sales Professional

($13–$18/ hour)

Assists professional technicians and DIY customers with automotive parts selection and advice. Training provided; strong technical focus.

Delivery Driver

($14–$18/ hour)

Delivers parts to local repair shops. Requires a valid driver’s license and clean driving record.

Store Manager

($24–$36/ hour)

Oversees store operations, supervises staff, and maintains relationships with professional clients.

Franchise Owner/Manager

(Income varies)

Independent ownership or management of a NAPA franchise; typically a long-term goal for experienced employees.

Career Path: Counter Sales → Senior Counter Sales → Assistant Manager → Store Manager

Some employees transition to franchise ownership after gaining experience.

Background Check

• Varies by store ownership (corporate vs. franchise)

• Typically includes a 7-year criminal history review

• Case-by-case decision process

• Driving record checked for delivery roles

Application Tips

1. Apply to 10–15 locations. Include a mix of company-owned and franchise stores.

   
   

2. Target franchise locations. Independent stores often have greater flexibility with hiring.

   
   

3. Show technical curiosity. Express interest in learning professional-grade automotive systems.

   
   

4. Be professional. NAPA serves mechanics and technicians—customer service skills matter.

   
   

5. Ask about ownership. Politely inquire whether a store is company-owned or franchise-operated.

   
   

6. Highlight reliability. Dependability and punctuality are key in logistics and parts delivery.

   
   

7. Also apply to AutoZone, O’Reilly, and Advance Auto Parts. Expands your opportunities.

   
   

8. Apply in person. A friendly introduction to the manager can improve your chances.

   
   

9. Mention hands-on experience. Any mechanical or warehouse background is a plus.

   
   

10. Follow up. Contact stores a few days after applying to show initiative.

Frequently Asked Questions

Will NAPA automatically reject me for having a felony?

No. Corporate stores review applications case-by-case, while franchise stores have even more hiring flexibility.

What’s the difference between company-owned and franchise stores?

Franchise stores are independently operated and make their own hiring decisions—often more open to second-chance applicants.

Do I need prior automotive knowledge?

No, but it helps. Training is provided, and a willingness to learn is highly valued.

What’s the most accessible job at NAPA?

The Counter Sales Professional position—entry-level with on-the-job training.

Can I work while on probation?

Yes, depending on store management and probation conditions.

Do all stores run background checks?

Most do, but requirements can differ between franchise and company-owned stores.

Does NAPA drug test?

Varies by ownership and position, especially for delivery drivers.

Can I move up in the company?

Yes. Many employees advance from sales to management or even franchise ownership.

Does NAPA support training or certification?

Yes. Employees gain hands-on experience and product training relevant to ASE standards.

Is it worth applying to multiple locations?

Absolutely. Each NAPA store makes its own decisions, so applying broadly increases your odds.

Similar Companies That Hire People with Felonies

• AutoZone – 7,000+ stores; corporate-owned; provides paid training.

• O’Reilly Auto Parts – 6,000+ stores; ASE support; promotes from within.

• Advance Auto Parts – 4,500+ stores; strong entry-level hiring.

• Carquest – Owned by Advance Auto; same hiring policies.

• Independent Auto Parts Stores – Often locally owned and flexible with hiring.

Final Thoughts

NAPA Auto Parts offers steady, skilled employment for individuals with felony convictions through both corporate and franchise channels.

With 6,000+ stores, starting pay of $13–$18/ hour, and a professional environment serving mechanics and technicians, NAPA is a solid choice for those interested in the automotive field. Franchise locations often provide the greatest flexibility and best opportunities for a second chance.

If you’re ready to apply, visit NAPAOnline.com/careers for corporate positions or apply in person at your local NAPA store to speak directly with management.